In this module students will be introduced to the role and scope of practice of workers providing support to clients and families in individual homes and long-term care facilities. The variety of settings, work relationships, level of supervision, the need to adapt to varying settings as well as, time and stress management will be covered. Professional and ethical issues will be addressed. Legislation related to the worker, the work setting and consumer/client rights will be discussed. Finally the student must recognize that they cannot be all things to all people and the consumer/client must not be exposed to unsafe practice. This module clearly outlines the scope of the Personal Support Worker’s role, including consequences for exceeding that scope. Students will be introduced to the Regulated Health Professions Act. The steps to be taken when the worker has concerns in these areas will be discussed. This course includes 20 clock hours. Prerequisite: HPIF-106.