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The Art of Negotiation


Provider
coursera

Price
Free

School
University of California, Irvine

Type
University

Instructor
Sue Robins

Category
Business

Duration
4 weeks

Format
Video

Language
English

Description
The art of negotiation comes into play daily in the life of employees at all levels and in every position. Participants explore how current approaches to negotiation strategy and tactics are used, what negotiation entails, types of negotiation relationships that exist from hard bargain to win-win, to fully partnered relationships and personal ones. The course explores the personal and behavioral characteristics of an effective negotiator. Participants discuss how empowerment, power, and authority affect the negotiation process and outcome. Topics include how important it is to plan and prepare for a negotiation session.