In this course you will learn about the importance of quality in healthcare and how you can contribute by implementing a project to improve processes of care and patient outcomes. By learning the methods of QI and implementing these methods, you will add powerful QI tools to your ‘toolbox.’ You will learn the steps in the QI process during short lectures and reflective exercises, Then you will identify a clinically relevant project to address in your own practice setting or a personal improvement project and apply the QI tools.
The QI project will be considered within the context of interprofessional teams and from a systems perspective. Care environments are complex settings and call for a sophisticated set of collaborative teamwork skills and systems thinking. The objective of this course is to empower you, the working healthcare professional, to improve your knowledge and skills in the science of quality improvement so that you can take action in your own clinical setting to improve the quality of care for your patients and their families.
This course has been approved for 27.7 contact hours and for module by module contact hours. See module agenda for number of contact hours available for specific modules. These contact hours will be awarded to participants who complete individual modules and the evaluation components. Frances Payne Bolton School of Nursing (OH-216/11-01-15) is an approved provider of continuing nursing education by the Ohio Nurses Association (OBN-001-91), an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation.